Responsible Gaming at 8bb

How Deposit Limits Work

A deposit limit lets you decide in advance the maximum amount of real money you will add to your 8bb account within a chosen period. Once set, the system will automatically decline any transaction that would push your total deposits above the cap. Limits can be set across three timeframes:

• Daily deposit limit: resets every 24 hours from the time the limit was set. Ideal for players who want fine-grained daily control over their spending.
• Weekly deposit limit: resets every 7 days. A popular choice among players who prefer managing their gambling budget on a weekly basis, in line with typical income cycles in Bangladesh.
• Monthly deposit limit: resets on the same calendar day each month. Recommended for players who want to set a firm monthly entertainment budget and avoid overspending across longer stretches.

Session Time Limits

A session time limit caps the maximum duration of a single uninterrupted playing session. When the limit is reached, you will be automatically logged out regardless of any active game. Session limits help you avoid losing track of time while playing and are particularly useful for players who enjoy long live casino or crash game sessions on the 8bb platform.

Time-Out (Cooling-Off Period)

A time-out temporarily suspends your account for a defined period that you select. Unlike a deposit limit that only restricts spending, a time-out fully blocks your access to the platform, including login, deposits, and placing bets. Available time-out durations are:

• Short break: 1 day, 3 days, or 7 days — suitable for players who feel they need a brief pause to reassess their playing habits.
• Medium break: 14 days or 30 days — recommended for players who want a more substantial cooling-off period without permanently closing their account.
• Extended break: 42 days — the longest available time-out before self-exclusion. A time-out of any length cannot be reversed before its expiry date.

Self-exclusion is a serious, irreversible step intended for players who have concluded that they can no longer gamble safely. When you request self-exclusion, 8bb will:

• Permanently close your account and block all login attempts from your registered credentials, device identifiers, and IP address history.
• Remove your contact details from all marketing lists immediately so that you will no longer receive promotional SMS, push notifications, or email offers from 8bb.
• Return any remaining real-money balance (excluding bonus funds and bonus-derived winnings) to you via your registered payment method, subject to standard identity verification.

• 🔴Spending more money or time gambling than you originally intended, or finding it difficult to stop once you have started.
• 🔴Chasing losses — continuing to gamble in an attempt to recover money you have already lost, rather than accepting the loss as a normal outcome.
• 🔴Gambling with money that was intended for essential expenses such as rent, utility bills, groceries, school fees, or family needs.
• 🔴Feeling anxious, irritable, or restless when not gambling, or using gambling as a way to escape stress, depression, or personal problems.
• 🔴Lying to family members, friends, or colleagues about how much time or money you are spending on gambling.
• 🔴Borrowing money or selling personal belongings to fund gambling activity.

• Always decide on a budget before you start playing and stick to it, regardless of whether you are winning or losing. Never play with money you cannot afford to lose.
• Use 8bb's deposit limit and session timer tools to enforce your personal budget before emotions can influence your decisions during a session.
• Take regular breaks. Step away from the screen every 30–60 minutes, even during a winning streak. Continuous play impairs judgment and increases the likelihood of impulsive decisions.
• Treat gambling as paid entertainment — the same way you would treat a cinema ticket or a cricket match seat. Expect to spend what you deposit; do not expect to profit.
• Never gamble under the influence of alcohol, medication, or when you are emotionally distressed. These conditions significantly reduce your ability to make rational decisions about money.
• Balance gambling with other activities. Maintaining a variety of hobbies, social activities, and responsibilities outside of gaming is the most reliable safeguard against problem gambling developing over time.

8bb operates a strict 21+ policy and verifies the age of every new player during the registration process. We take the protection of minors extremely seriously and maintain active systems to detect and prevent underage access to the platform.

If you share a device with minors, we strongly recommend that you always log out of your 8bb account after each session and that you do not save login credentials on shared devices. If you believe a minor has accessed your 8bb account or registered their own account, please contact our support team immediately at [email protected] so we can investigate and take action without delay.

Step-by-Step Guide

All responsible gaming tools on 8bb are free to use and can be activated within minutes. To set up a deposit limit, session limit, time-out, or self-exclusion on your account, follow these steps:

• Open 8bb live chat support (available 24/7) and identify yourself using your registered mobile number. Tell the support agent which tool you wish to activate and the parameters you want to set (for example: "I want to set a daily deposit limit of ৳1,000").
• The support agent will apply the limit or restriction to your account immediately and confirm the change. Deposit limit reductions take effect instantly. Deposit limit increases are subject to a 7-day cooling-off period before they take effect.
• You will receive a confirmation via SMS or notification to your registered device once the tool has been activated. Keep this confirmation for your records.